Refund Policy
Welcome to Stratt This Refund Policy explains the conditions under which we offer refunds for products purchased from our online store. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Eligibility for Refunds
We offer a 30-day free refund policy. To be eligible for a refund, you must meet the following conditions:
Notification Period: You must notify us of your request for a refund within 30 days of receiving the product. Notifications received after this period will not be eligible for a refund.
Refund Process
To request a refund, please follow these steps:
Contact Us: Contact us with your order number and a brief description of your request.
Review: We will review your request. If your request is approved, we will initiate the refund process.
Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed and reflected in your account.
Non-Refundable Items: The following items are not eligible for refunds:
Notifications after the specified period: Requests for refunds made after the 30-day notification period.
Changes to This Refund Policy We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our website and services constitutes your acceptance of the updated policy.
Contact Us If you have any questions or concerns about this Refund Policy, please contact us